Contact information

Contact information

Magic Bahn is the name of our online shop. The shop operator and your contracting party is Swaravo LLC.

Company and address

Swaravo LLC – Magic Bahn
30 N Gould St Ste N
Sheridan, WY 82801
United States of America

Represented by: Chang Pei Jung
Wyoming Filing ID: 2024-001580202

Customer service

Email: support@magicbahn.com
Phone: +49 151 6263 7257
Contact form: Contact Magic Bahn

Service hours: Monday to Friday, 09:00–17:00 German local time (CET/CEST), excluding public holidays. We provide support in German and English. Messages received outside service hours are handled on the following service days. Response times may vary depending on the enquiry. For order enquiries, we recommend emailing us with your order number.

Withdrawal and returns

You may also notify us of your withdrawal by email or by post to the company address above. The company address is not automatically the address for returning goods.

Return address:
Muse Trading Limited (returns reception for Magic Bahn)
Flat C, 19/F Wai Fat Building
5 Fung Cheung Road
Yuen Long, New Territories
Hong Kong

Muse Trading Limited acts solely as the returns reception for Magic Bahn. Swaravo LLC remains the shop operator and seller; the Hong Kong address is not a different seller's address.

You can find deadlines, return costs and the procedure in our withdrawal and returns policy. Full seller details are available in our legal notice.